Refund policy

Refund Policy

Due to the custom and personalized nature of our products, all sales are final. We do not accept returns or exchanges on custom photo magnets.

Damaged or Defective Items If your order arrives damaged due to shipping or contains a manufacturing defect, please contact us within 7 days of delivery at [Magnetories@gmail.com] with:

• Your order number
• A photo of the damaged or defective item

We will replace the item or issue a full refund at our discretion.

Event Bookings Event booking deposits are non-refundable. Cancellations made more than 14 days before the event date may be eligible for a credit toward a future booking.

Questions? Contact us at magnetories@gmail.com or through our contact page.